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Debit / ATM Card Safety Tips

Protect your card like you would cash.

Protect your Debit / ATM card as if it were cash.

  • Select a Personal Identification Number (PIN) with care and do not share it with anyone. Choose a combination that's easy to remember, but not one easily obtained by others i.e., your birth date, phone number or part of your address or Social Security number.
  • When entering a PIN or calling card number, position yourself to shield the keypad so others cannot observe your number.
  • Use common sense when using an ATM is an isolated area. Be aware of your surroundings and leave promptly after completing your transaction. Replace your ATM card and receipt in your wallet / purse when you are in a secure area, not at the ATM.
  • Report any ATM that is not operational. If your card is held in the machine, notify your financial institution immediately.
  • If you regularly use a machine and notice new attachments or instructions, notify the owner of the ATM immediately. Do not attempt a transaction if you see anything suspicious.
  • Do not attempt to use an ATM if you are at all uncomfortable about the location or persons in the area. If you have started a transaction, just press "cancel", retrieve your card and leave the area.
  • If using an ATM with a card-activated entry, make sure the door closes securely after you enter. Do not open the door for anyone who cannot activate it with their own card.

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Policies and Disclaimers Site Map Holding Company Information

Citizens/Champaign Bank will never ask you for account or personal information via email or a link to a website. If you received a suspicious email and provided your account or personal information, contact Customer Service immediately at (888) 383-5133.

For your convenience, Citizens Bank offers various links that may direct you away from the Citizens web site. Citizen Bank is not responsible for content or security of these web sites.

NOTICE OF CHANGES IN TEMPORARY FDIC INSURACE COVERAGE FOR TRANSACTION ACCOUNTS- All funds in a "noninterest-bearing transaction account" are insured in full by the Federal Deposit Insurance Corporation from December 31,2010, through December 31,2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules. The term "noninterest-bearing transaction account " includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts ("IOLTAs"). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts. For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov. .