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Online Security

Security is a primary concern for anyone using the Internet today, and particularly for Web based financial transactions.

Citizens Bank's NetTeller™ has designed-in security features that safeguard your account, and ensure that all of your transactions are protected.


NetTeller™ takes advantage of the powerful encryption technology available through Secure Sockets Layer (SSL) for secure transmissions. This advanced technology prevents monitoring of your account. When your data is transmitted over the Internet, it is encrypted or "scrambled" at the sending end and then decrypted or "unscrambled" at the receiving end. The effectiveness (or level of security) for encryption is measured in terms of how long the key is - the longer the key, the longer it would take for someone without the correct "decoder" to break the code. This security level is measured in bits. NetTeller™ uses 128-bit encryption, because that is the highest level generally available today. Roughly speaking, 128-bit encryption is 309,485,009,821,345,068,724,781,056 times stronger than 40-bit encryption. Anyone trying to listen in on your communications will not be able to decipher them.

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For your convenience, Citizens Bank offers various links that may direct you away from the Citizens web site. Citizens Bank is not responsible for content or security of these web sites.

Temporary Liquidity Guarantee Program - Our institution has elected to participate in the FDIC’s Transaction Account Guarantee Program. Under that program, through June 30, 2010, all non-interest bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules.