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Customer Service

Contact our Customer Service Department at 1-800-604-9368 for general banking, online banking or other banking questions.  For a list of frequently asked questions, please visit our Customer Service Page.

InTouch Telephone Banking

For 24/7 automated account information, please call our Toll-Free number at 1-877-224-8493

Email Us

info@citizensbankco.com

*For your security, do not include account numbers or other confidential information

The Citizens Banking Company Headquarters

100 E. Water Street
Sandusky, Ohio 44870
Local: 419-625-4121
Toll Free: 1-888-645-4121
Fax Number: 419-627-3359

 First Citizens Banc Corp

100 E. Water Street
Sandusky, Ohio 44870
Local: 419-625-4121
Toll Free: 1-888-645-4121
Fax Number: 419-627-3359
www.fcza.com